Terms of Service

1. Agreement to terms

By accessing or using tellypal.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you ("Subscriber", "you") and LA SUITE HOLDINGS LLC ("TellyPal", "we", "us"), a Wyoming limited liability company. You must be at least 18 years old to create an account and subscribe to the Service.

2. The Service

TellyPal provides an internet-based television streaming service that delivers live sport, films, box sets, and 54,000+ live channels to compatible devices over your broadband connection.

The Service includes:

• Access to live TV channels and on-demand content
• Smart streaming technology that adapts to your internet speed
• One device per account; ask the TellyPal team for second-account or bundle options
• Customer support via WhatsApp and email

Content availability may vary by region and is subject to change without notice. We do not guarantee that specific channels or programmes will be available at all times.

3. Account registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials, all activity that occurs under your account, and notifying us immediately of any unauthorised use. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Free trial

We offer a free 24-hour trial to new subscribers. The trial provides full access to the Service with no payment card required.

Trial terms:

• Limited to one trial per person, household, or device
• We reserve the right to determine trial eligibility at our sole discretion
• The trial automatically expires after 24 hours unless you subscribe to a paid plan
• No charges are incurred during or after the trial unless you actively choose to subscribe

5. Pricing and payment

The Service is available on one-off access plans. Current pricing:

If one player needs activation, short-plan service-plus-initial-activation totals are €25 / €25 for 6 months and €60 / €60 for 10 months. An already activated, working player pays only the subscription. A lifetime player activation licence is separate from the service term; the Lifetime plan promises 6 years of guaranteed service, with no commitment beyond those six years.

Each account supports one device at a time. Buy 2, get the third free applies to all four plans and gives three separate accounts for simultaneous use. Three-account subscription totals are €50 / €50 for 6 months; €120 / €120 for 10 months; €200 / €200 for 24 months; and €500 / €500 for Lifetime. For short-plan bundles where we activate all three players, activation is: €0 / €0 in total, giving €50 / €50 for 6 months or €120 / €120 for 10 months including initial activation. For initial setup, charge only the players we activate; a working existing player has no initial activation charge. Initial lifetime player activation is included on the 24-month and Lifetime plans. Account transfers are free. A different player may need separately priced activation.

To use a new device while keeping the old one active, choose a separate subscription or the three-account bundle. Account transfers are free on all four plans. A working, activated player has no new activation charge. If a different player needs activation, its separate price is confirmed before you proceed. A transfer removes access from the old device and preserves the remaining service term.

The approved euro payment splits are €90 now + €90 next month for one 24-month account; €180 now + €180 next month for its three-account bundle; €150 now + €150 next month for one Lifetime account; and €300 now + €300 next month for its three-account bundle. The three-account Lifetime bundle also offers three monthly payments with a 10% payment-plan fee: €660 total, €220 per month. Confirm your chosen schedule before payment. No UK or short-plan instalment schedule is published. Your subscription starts at the first payment. If the second instalment is missed, service is suspended until it is paid. The agreed due date is confirmed with you before payment.

UK prices are final consumer totals inclusive of applicable compulsory taxes and charges. The published GBP schedule is fixed and does not change automatically with exchange rates. Payment options are confirmed privately with the TellyPal team on WhatsApp before payment. We do not store your full card details on our servers. We reserve the right to change pricing with 30 days' notice, but price changes do not change an access period you have already paid for.

6. Cancellation and refunds

You keep access for the period attached to the plan you bought, subject to payment of agreed instalments. The 90-day money-back guarantee applies to all four plans and the paid accounts in an eligible first-purchase bundle; the free account has no cash refund. The clock starts at your first payment, including when payment is split; a later instalment does not restart it. Separately charged player activation and payment-plan fees are not refundable. If activation was included with your plan, we do not deduct a hypothetical separate activation fee. See our Refund Policy for eligibility and complete details. A change of mind after the guarantee window is not covered by that guarantee. If access fails during your paid term, free replacement service/account access is offered; if a working replacement cannot be provided, the unused paid term is refunded. See the refund policy for scope and exclusions. Earlier written customer commitments are handled separately.

7. Acceptable use

You agree not to:

• Share, resell, redistribute, or sublicense your account or access credentials
• Use the Service for commercial or public broadcast purposes
• Attempt to reverse-engineer, decompile, or tamper with the Service or its delivery systems
• Use VPNs, proxies, or similar tools to circumvent geographic or technical restrictions
• Record, download, or redistribute any content accessed through the Service
• Use the Service in any manner that violates applicable local, national, or international law

Violation of these terms may result in immediate account termination without refund.

8. Intellectual property

Programmes and channels belong to their respective rights holders. A media-player licence, service account or payment does not itself establish permission to distribute or view every programme in your country. Rights depend on the content and territory; do not treat this page as evidence of distribution rights.

9. Service availability

We aim to provide uninterrupted access to the Service, but do not guarantee 100 percent uptime. The Service may be temporarily unavailable due to scheduled maintenance (we will aim to provide advance notice), unscheduled technical issues or server outages, third-party infrastructure failures (CDN, ISP, upstream providers), and events beyond our reasonable control (force majeure). Stream quality depends on your internet connection speed and network conditions. Our smart streaming technology adjusts automatically, but we cannot guarantee specific resolution or bitrate.

10. Limitation of liability

To the maximum extent permitted by applicable law, LA SUITE HOLDINGS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

11. Termination

We may suspend or terminate your access to the Service immediately, without prior notice, if you breach any provision of these Terms, your payment fails and is not resolved within a reasonable period, we are required to do so by law, or we cease to offer the Service. Upon termination, your right to use the Service ceases immediately. Sections relating to intellectual property, limitation of liability, and governing law survive termination.

12. Changes to terms

We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on the Service at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you must cancel your subscription before they take effect.

13. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflict of law principles. For subscribers in the UK and EU, nothing in these Terms affects your statutory consumer rights under applicable local law, including the Consumer Rights Act 2015 (UK) and EU Consumer Rights Directive.

14. Contact

If you have questions about these Terms, contact us:

LA SUITE HOLDINGS LLC (trading as TellyPal) Business correspondence: 5830 E 2ND ST, STE 7000 #35589, Casper, WY 82609, USA Wyoming filing ID: 2026-001973978 (Articles filed 11 May 2026) Email: contact-pending@tellypal.invalid WhatsApp: /contact/#tellypal-setup