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What is included

• 90-day money-back guarantee on subscription payments, starting at first payment. All four plans and all three accounts in a bundle are covered. Refunds cover only subscription payments actually paid, including paid bundle subscription payments. In a fully paid bundle, a paid account refunds at its one-account subscription price; the free account has no cash refund. Separately charged player activation and payment-plan fees are not refundable. Partly paid bundle refunds are reviewed manually.
• Initial player activation is included on all four plans. Account transfers are free; the TellyPal team can confirm any later device changes.
• Initial player activation is included on every plan, including all three players in a bundle. Your own working player has no activation charge. Account transfers are free.
• The Sofa Residency means 5 years of guaranteed service, with no commitment beyond those years. A lifetime player licence is separate from the subscription term.
• One payment for the selected term. No automatic renewal.

Using a new device

Want both devices to keep working? Choose a separate subscription, or the three-account bundle. Each account supports one device at a time.

Replacing your old device? the TellyPal team can transfer the account for free, remove the old device and keep your remaining service term. Your working, activated player has no activation charge. If a different player needs activation, the TellyPal team confirms its separate price before you proceed.