TellyPal setup guides

Your screen. Your TellyPal.

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How to set up IPTV on your chosen device: Firestick, smart telly, phone, laptop. Pick your device and follow the steps. WhatsApp support 7 days a week if you get stuck.

18 device guides available

A little guidance. A lot less guessing.

Firestick setup guide

An illustrated player installation screen
Illustration. Follow the full guide for your exact player screens.

Step 1 / 3

Install the player

Open the Amazon Firestick guide and follow the instructions for IBO Player Pro.

Open full installation guide
Your setup checklist

0 / 3 steps checked

Setup checklist

Install the player

Open the Amazon Firestick guide and follow the instructions for IBO Player Pro.

  • My device is connected to broadband
  • I followed the installation guide
  • The player opens on my device

Send device details

Your device guide shows exactly what the TellyPal team needs. Send those details to him on WhatsApp.

  • I found the details shown in my guide
  • I have the requested device details ready
  • I sent the details to the TellyPal team on WhatsApp

Restart & play

Once the TellyPal team confirms the setup, follow the final step in your guide and check playback.

  • the TellyPal team has confirmed my setup
  • I refreshed or restarted the player as guided
  • I checked the picture and sound

Full device instructions : https://tellypal.com/setup-guides/firestick/

Common troubleshooting

View all help topics
App not opening

Use your device guide to check the correct player and installation steps. If it still will not open, tell the TellyPal team your device and the message you see.

Read the Firestick guide
No picture or sound

Check your connections, volume and broadband, then follow the Help Centre. Tell the TellyPal team whether it affects one channel or all playback.

Read the Firestick guide
Player activation help

Your guide shows the details needed for setup. Ask the TellyPal team to check the next step with you before changing settings or paying for an activation.

Read the Firestick guide

A little help goes a long way

Need a hand? the TellyPal team can help.

Send a message on WhatsApp and the TellyPal team will help you get sorted.

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